Docs menu

Check it works

See your own visit arrive, then rule out the usual reasons it doesn't.

Updated 21 Oct 2026

See your first visit

  1. Open your site in a private window so no extension or old session gets in the way.
  2. In atrby, open Realtime. Your visit appears within a few seconds, with the page you're on.
  3. During onboarding, the install step turns green on the first accepted pageview. The site is marked verified from then on.

Nothing shows up

Wrong or missing keyThe tag needs data-site="st_…" with your site's key. Copy it again from Site settings.
Different hostnameEvents from hosts other than your domain and its subdomains are dropped. Add staging or preview hosts under Site settings → Extra allowed hostnames.
Ad or tracker blockerSome blockers stop third-party analytics. Serve the script and events from your own domain; see proxy.
Content Security PolicyAllow the script origin in script-src and the ingest URL in connect-src.
Prefetch or bot trafficLink prefetches, prerenders and known bots are dropped on purpose. Real page loads count.

Check in the browser

Open the browser's network panel and reload. You should see a request to /api/ingest answered with 202. Its response says how many events were accepted and how many were removed. In the console, window.atrby should be defined.

Was this helpful?
Ask a question about this page